Rewards: How they Work

NOVEMBER 2021 NOTE: If you're trying to use a rewards code and you're receiving an error code that says "Unable to find a valid discount matching the code entered", know that it's an issue we're still dealing with with the software app. This is only showing to be an issue with codes issued before July 2021.

Until we have a permanent fix, you can either:

1.) go ahead and place the order, then email us (hello@hardlotion.com) and let us know the code and we'll refund the code amount, or

2.) troubleshoot it by watching this video (it may just be that the code will work on the following checkout page)

(For everyone else, scroll down and earn those points! It'll be worth it!)

ONE MORE TIP: It is best to only REDEEM your points when you're ready to order. Why? You can't stack codes. Rather than redeem several $5 codes, you're better off waiting until you're ready to redeem a $10 or $25 coupon code to use all at once at checkout. 

YOU CAN EARN POINTS!

100 POINTS for registering an account with us! That's just the beginning. When you're on our store site, you should see a brown button pop up to tell you more about the program. Click the button and start earning your way to free products!

 LOG INTO YOUR ACCOUNT AND COME BACK TO THIS PAGE. 

GOT REWARDS POINTS?

  1. You should now be logged in and your points balance should show, above. Every 10 dollars spent gives you 100 points, and as soon as you earn points, you'll be notified.
  2. You can earn points by: registering an account (100 pts), making a purchase (10 pts for every $1 spent), liking on Facebook, sharing on Facebook or following on Instagram (50 pts each).
  3. You can also refer your friends and earn. (15% off for you and $5 to your friend).
  4. If you placed your past orders anonymously, you can still register an account on our website and points from past purchases will be updated to your rewards account! Plus you'll still earn the 100 points for registering an account. You do need to let us know that you've registered an account so we can update your account.
  5. Rewards points are spent on products! We have several customers who have already earned over $25 in products!

where to find rewards button madeon

To redeem:

  1. Click the Rewards Pop up on the bottom of your screen.
  2. Log in to your account.

You should see this:

how to redeem rewards in MadeOn  

3. Click the Redeem button if you'd like to redeem today.

You can then choose to apply it to today's order (note that only one code at a time can be put in the discount field) or save it for later.

*****(IF YOU'RE NOT PLANNING TO SHOP TODAY OR YOU WANT TO "SAVE" YOUR POINTS AND EARN MORE, WAIT TO REDEEM LATER).

4. If you somehow assume you used the code or lost it, check your email. You should receive an email with the subject line "You've unlocked a reward". This will give you the discount code. 

To refer a friend, do this:

  1. After logging into your account, click the Rewards Pop up on the bottom of your screen.
  2. Scroll down until you see the "Refer your friends" option. 
  3. Click it and you'll be given a referral link. They will get a 15% coupon and you'll get a $5 off coupon if they use your coupon code. 

FREQUENTLY ASKED QUESTIONS:

  • I have my rewards code to get my¬†$$ off, but I can't find on your cart page where to put the code.¬† ANSWER: When you check out and you're on the cart page, you'll see a field to apply it right above the UPDATE CART button.¬†If it's not there, click through the CHECKOUT button and apply it on the next page.¬†
  • I don't need this information today, but I'd like to have it easily accessible in the future. Can you put it somewhere on your website?¬†Yes! At the bottom of the store page (which you're currently on), you'll see a link for REWARDS in the footer.
  • Can I keep saving my points? Yes! In fact, by doing this, you can save up to 2500 points and then redeem for $25 off, which is smart if you prefer spending all your points on one order.¬†