I sent them an email after I ordered, I knew nothing was guaranteed, but heard they are open to requests if they can work with you. I told them I use the lotion bar and hair butter a ton for my son's eczema. I was thinking they may put in a sample of the lotion bar and something. They not only put in a lotion bar sample, but a small hair butter tin. Blew me away with how thoughtful that was and just how kind and generous. This is a company that I feel actually cares. I know that cant always work things out like that, but they really do try their best.
